Privacy policy.
Effective Date: September 5, 2023
LoveWell Veterinary Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.
1. Information We Collect
When you interact with our website, we may collect:
Personal Information: Such as your name, phone number, and email address, submitted through contact forms or appointment request forms.
Technical Information: Like IP address, browser type, device data, and pages visited—collected through cookies or analytics tools.
We do not collect or store pet health records through our website.
2. Use of Your Information
We may use your information to:
Respond to your inquiries or appointment requests
Send confirmation emails or updates related to your visit
Improve the usability and performance of our website
Share occasional pet care news or practice updates, if you opt in
We do not sell, rent, or share your personal information for third-party marketing.
3. Third-Party Patient Portal
Our website may link to a third-party client portal where you can manage your pet’s health records, appointments, or prescriptions. Please note:
This portal is hosted and managed by an external service provider.
We encourage you to review the privacy policy and terms of that third-party portal, as we are not responsible for how they collect or handle your data.
4. Cookies and Analytics
We may use cookies or analytics tools (like Google Analytics) to:
Understand how visitors use our site
Improve website design and content
You can disable cookies in your browser settings if you prefer not to be tracked.
5. Data Security
We take reasonable steps to protect the information you provide to us. However, no method of internet transmission or electronic storage is completely secure.
6. Your Rights and Choices
You may:
Request access to or deletion of your personal information
Opt out of email communications at any time by contacting us or using the unsubscribe link (if applicable)
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Updates to This Privacy Policy
We may update this policy from time to time. The most recent version will always be posted here, with an updated effective date.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
LoveWell Veterinary Services
738 Islington Street, Unit 1B
Portsmouth, NH 03801
Phone: 603-334-5323
Email: contact@lovewellvet.com
Website: www.lovewellvet.com